Uh-oh. Have you locked yourself out of your iPhone? Forgot iPhone password? You would be surprised at how many people forget their passcode, especially after you’ve just got a new phone and has set up a new code. After trying six different combinations, you are now completely locked out of your phone.
The good news? You can still be able to get into your phone. The bad news? It’s going to take a little while to do it – although not nearly as long as a trip to the Apple shop.
What you’re going to do is perform a factory reset on your iPhone. This restores it to its blank state and wipes all your files. From here, you can start again. However, before you do the factory reset, you’ll need to back up your iPhone data first so you don’t lose anything important.
Back up your iPhone first by using Dr. Fone.
Dr. Fone is a handy backup and recovery tool for your iPhone that can be downloaded directly to your computer. It will work with your locked phone to back up the data contained on it before you do a factory reset. The software is free to try and comes backed with a 30-day money back guarantee. You can use it on the following models:
- iPhone 3GS
- iPhone 4 and 4S
- iPhone 5 and 5S
- iPhone 6 and 6S
- All versions of the iPhone Plus
- All iPad models
It is available for download on both Windows and Mac, up to and including Windows 10 and OS X El Capitan.
Download and install Dr. Fone to get started.
Start up the software and connect your iPhone to the computer. You can do this by using the cable with the USB connector pin at the end. If your phone isn’t recognized, try unplugging it and then replugging it again, or try another cable. You’ll see the screen below which will indicate your iPhone’s name.
When you’re ready, press the Start Scan button on the computer screen to start scanning your iPhone for all your data.
You will need to wait for the scan to finish. Depending on how much files you have stored on your phone, this can take up to an hour to complete. You’ll be able to see when it’s done by checking on the blue progress bar at the top. When the scan has finished, this bar will disappear.
By default, Dr. Fone will have all your selected data to save. This includes all your photos, videos, contacts, messages, calendar events, WhatsApp history, bookmarks and notes. You can see here on the phone it has found 4012 items in the scan taking up a total of over 1007MB of data.
Click on the Recover button to save all the data on your iPhone to your computer. This will ensure it’s kept safe while you perform a factory reset.
After the data has downloaded to your computer, you will then need to perform the factory restore. Close down Dr. Fone and head over to iTunes and fire it up.
Once it has started, you have to force your phone to restart again. Grab your iPhone, press and hold the on/off button and the home button at the same time. Keep pressing it until you see the recovery logo – if you see the Apple logo keep holding on, you’re not there yet!
On your computer, you should see a text box pop up that will prompt you whether you want to Restore or Update your phone. Choose the Restore option. Wait for the software to complete its job. If it takes longer than 15 minutes, you will need to force your phone to restart and run through the process again. Your phone will now be set to factory settings.
After these steps are successfully done, your phone will now be like brand new and you can securely set up your new passcode and phone environment. Use the data that you’ve previously downloaded to your computer from Dr. Fone to resync your phone and get back all your original files.
After which, please, please, write down your passcode somewhere so that you won’t forget it and never have to go through this whole process again!