iTunes. It’s that one Apple product that no one wants! It’s the gift that never gave! If you’ve had iTunes and never experienced a problem with it, then you must be some kind of a technology whisperer.
For the majority of us, though, iTunes can be a real problem child – especially when it comes to syncing media across devices. It’s the one really important thing that it needs to do, and somehow it never seems to do it correctly.
Anyway, enough of the iTunes bashing and on with the iTunes fixes! Here are some common issues and a quick fix to iTunes syncing problems.
Before you start anything
The most common cause of syncing issues is not having your software up to date.
To update iTunes to the latest version:
1. Check that you have a current active connection to the Internet on your computer.
2. Open iTunes.
3. For Mac, click iTunes > Check for Updates.
For Windows, click Help > Check for Updates.
4. Install the found updates.
To update iOS on your iPhone, iPad, or iPod Touch:
1. Plug your device into a power outlet.
2. Make sure that you have an active Internet connection.
3. Go to Settings > General > Software Update.
4. Select Download and Install.
5. Select Install.
6. Wait for the software to download and log in again.
Then, try syncing the two together by doing the following:
1. Open iTunes on your computer.
2. Connect your device to the computer with a data cable.
3. Find your device on iTunes and deselect Wi-Fi sync, then select “Prevent iPods, iPhones and iPads from syncing automatically”.
4. Click Apply.
5. Close iTunes and unplug your device from the computer.
6. Switch off and restart your device.
7. Reopen iTunes and connect your device to the computer again with the data cable.
8. Find the device in iTunes, and select Wi-Fi sync again to turn it on.
9. Click Apply.
10. Choose to sync your device and it should now work.
What if I’ve already got the latest version of iOS and iTunes?
If you’re still not getting your media files to transfer over to your iOS device, then you can try the following fixes:
- Go to ‘Summary’ in iTunes and deselect/select “Manually manage music and videos” to turn it on. Drag a media file over to your iOS device to check if it works. If so, there may be issues with your Wi-Fi sync and you will need to manually sync.
- Browse through your categories including Music, Movies, Apps, etc. and make sure that the field for Sync is enabled.
- Select ‘Store’ and then “Deauthorize This Computer“. Do the same thing over except now select “Authorize This Computer” and login with your Apple ID and password. Now try and sync again.
- If you are stuck on the “Waiting for items to copy” screen, then it may be the case that the sync is getting confused with duplicate files. Do you have any duplicates? If so, go through and delete them.
- Backup your iOS device and perform a factory reset. This does take a long time and it is annoying. However, if you’ve got issues with iOS, then it may be causing syncing issues. After you perform the factory reset of your iOS device, you can then reload it with your backup data and try syncing again.
What if I’m still having issues?
We’re sorry to say but it might be time to switch over for good! There are other apps that work on both your computer and your iOS device that can help you kick iTunes to the curb for good, you know?
Check out Wondershare’s TunesGo for an iTunes alternative without the headaches. You can grab the music from your iTunes and instead use TunesGo to access and sync it across devices. If you’ve had enough of issues with your iTunes, it’s definitely worth taking for a spin!
Hopefully, we’ve been helpful for you today providing quick fix to iTunes syncing problems. While Apple is always working to improve the program, it’s often a cause of many issues for most users, so you’re not alone. Consider using a different program if iTunes is just not cutting it for syncing and playing all your media.