iPad freezing? Try these tricks on what to do when iPad freezes up before taking your device to the Apple shop.
Reboot your iPad
This might seem obvious, but have you tried resetting your iPad? Often overlooked, resetting or rebooting your iPad usually has the best outcomes from any issues that you’re having. This closes down all the apps that you have running and clears the cache out so everything is refreshed.
If particular apps are having problems, this often fixes it.
How do you reboot your iPad? That’s easy. Hold down the Sleep/Wake button up at the top of your iPad as well as the Home button at the bottom of the device for around 8 or so seconds. This will switch the device off. Wait for around 5 to 10 seconds more when it’s off just to make sure that everything has shut down, and then hold down the Sleep/Wake button until your iPad switches on again.
Try and continue doing what you were doing with your iPad to see if it is now working correctly.
Problems with one app in particular?
Sometimes, there’s a glitch in one particular app that causes your iPad to freeze. If you are getting freezes with one app in particular, or have noticed your iPad freezing only after you downloaded one app, then try these steps.
First of all, check if there is an app update in the App Store. If there is, download, install it, and then reboot your iPad. Sometimes the app maker put out an iPad on the store which has a fault in it which might be fixed by a subsequent update.
If this didn’t work or you don’t have any available updates, try uninstalling and then reinstalling the app. To do this, from the Home screen, hold down the app icon until it starts to jiggle. Once all the icons are jiggling, press the X in the upper corner of the offending app to uninstall it. Once uninstalled, you can head to the App Store again and reinstall the app to see if it now works better. This process will delete all your app data, so make sure that you save anything important.
Update your iOS software
Your iOS version may not be functioning as expected, which means you should perform an update to the latest version. You can do this either over Wi-Fi or via iTunes. Make sure that you’ve backed up all the data on your iPad before attempting either – you can do this easily with iCloud.
To update over Wi-Fi, plug in your iPad to a power source and ensure your Wi-Fi is enabled. Select Settings -> General -> Software Update -> Download and Install -> Install. You may need to enter your passcode to accept the install.
To update with iTunes, make sure that you have the latest version of iTunes installed on your computer, then connect your iPad to your computer with the data cable. Open up iTunes and choose your iPad from the menu. Select Summary – > Check for Update -> Download and Update.
If updating your iOS software didn’t work or you’re already running the latest version, then you can try performing a factory reset. Make sure that you’ve backed up all your data first.
To reset without iTunes, on your iPad, select Settings -> General -> Reset -> Erase All Content and Settings, then enter your passcode to confirm.
To reset with iTunes, open up iTunes on your computer and connect your iPad to your computer with the data cord. Choose your iPad from the device menu in iTunes, then select Summary, Restore iPad, then click on Restore.
Your iPad is too old
If all these previous techniques didn’t work and you still don’t know what to do when iPad freezes up, it may be a problem with the age of your iPad. If you’re running an early model iPad, then it simply may not have the power required to run modern apps on it and you might be due for an upgrade. Either choose lightweight apps or consider getting yourself a new tablet.
Still not fixed?
There may be an issue with your device. Head into your nearest Apple shop to see if there’s anything that can be done. If you’re still within warranty, your device may be fixed or replaced at no cost.